Let Creative Technology Partners manage your complex network infrastructure so you can manage your business
Enterprise organizations are embracing the cloud for strategic business functions more than ever. Moving to the cloud often brings with it a mandate for more and faster bandwidth that can serve both cloud and data center applications. To meet this demand, many organizations will adopt a Hybrid WAN strategy and add a public Internet connection alongside the legacy MPLS network.
CTP Managed Hybrid WAN is a fully managed service designed to monitor and manage the performance and availability of your applications and networks across Hybrid WANs, remote offices, data centers, and cloud.
We proactively monitor the Hybrid WAN, pinpoint service disruptions when they occur, and automatically orchestrate the trouble ticketing workflow. Declining performance is assessed in real time to eliminate service interruptions before they occur. We engage the right resources the first time to fix issues fast.
We consolidate your service provider portals into a single, easy-to-use management solution in the cloud. Live visual analytics and interactive dashboards help uncover disruption sources on the fly. Historical data helps spot trends and provides the detail needed to hold network and cloud providers accountable to their SLAs. Right-sizing networks has never been easier.
At CTP, application management is all about delivering the best possible end user experience, through our high-definition approach to monitoring, analyzing and troubleshooting application performance.
The purpose is to get to the root cause of your performance issues. We do so through onboard analytics, forensic data capture, along with application and network insights that identify the fault domain quickly and efficiently to reduce business disruptions.
CTP’s monitoring strategy also reduces operating and maintenance expenses through our Application Monitoring as a Service. There is no capital expense, no costly installations and no need for additional resources to manage the tools. We do it all for you, with a comprehensive solution that’s managed by our 24×7 network operations center (NOC).
“Everyone – I just want to say that I am very pleased to see that when we have an issue it’s being addressed in a timely manner on both sides. Below is a perfect example of EXACTLY what I envisioned when we setup this service. Thank you and keep up the good work!!”
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Director of Information Technology
Organizations simply cannot afford costly downtime while issues are being isolated and triaged—they need proactive system monitoring and rapid response teams to maintain optimal productivity and performance.
Creative Technology Partners’ network management platform—ADNet—is a hosted software solution that monitors the health, availability and performance of your wide area network 24/7/365. That way, you can focus on managing your business while we focus on managing your network.
“We have used CTP for almost 10 years. They have provided good network support/monitoring for our 450-plus locations. The monthly network utilization reporting they provided over the past couple years was instrumental in selectively upgrading our network based upon actual usage.”
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VP & CIO
Using our sophisticated network and application performance monitoring platform, our onshore network operations center (NOC) is staffed by experienced engineers who:
- Monitor your IT environment
- Proactively search for issues that could result in network failure
- Receive real-time alerts on changing network, application and infrastructure performance
- Initiate troubleshooting and fault resolution around the clock
With thousands of network points-of-presence under management globally, our engineers quickly troubleshoot, isolate and perform fault resolution to reduce mean time to repair, increase availability and improve end-user experience.
Clients can access ADNet from any browser, anywhere, anytime with accessibility to:
- View network availability and performance statistics
- View application performance metrics
- Receive outage and performance alerts
- Open trouble tickets via an integrated trouble ticketing system (TTS) that is e-bonded with carrier maintenance centers for seamless troubleshooting and communication with select transport providers.