What is SimplicIT?
SimplicIT can be best described as the Power of One: one partner, one invoice, one team providing carrier-agnostic technologies, all supported by a US-based network operations center and wrapped with Billing And Zero-Downtime Service Level Agreements.
All too often we hear IT professionals express their frustration related to today’s complex IT environment with limited and overworked IT staff, dealing with the carriers related to contracts, billing, provisioning; and the rotating door of account team changes.
CTP breaks the mold by providing our clients with the solutions, support, and ease of doing business that allows them to focus on their core business and relieves them from managing their carriers on a daily basis. We take the complexity out of IT and provide a robust, yet simple solution.
Networking has become extremely complex
SimplicIT is a comprehensive solution that removes the complexity from deploying and managing wide-area networking. Highlights of SimplicIT include:
- Competitive pricing
- A “Zero-Downtime” network guarantee
- A single bill with guaranteed accuracy
- Easy-to-understand contracts
- Choice of networking technologies – MPLS, SD-WAN, broadband, LTE, etc.
- Carrier-agnostic solutions
- Network management from our US-based network operation center (NOC)
- White glove onsite installation
- A US-based team to manage rollouts and migrations
SimplicIT Service Offerings
Our team of experts and diverse carrier options coupled with our US-based NOC enables CTP to guarantee that your site will always be connected. We are so confident in our solutions that we back each site with an SLA related to uptime.
Complex contracts and billing mistakes cost organizations countless man hours and thousands of dollars in overbilling. The problem magnifies with carrier account teams changing on a regular basis or worst case, your company being relegated to an offshore call center.
Creative Technology Partners provides the simiplicity of one contract, one bill, and one dedicated, knowledgeable US-based support team—all wrapped with our Bill Guarantee SLA.
We guarantee our billing is accurate the first month. If we are notified of a billing discrepany, we correct the error on the next billing cycle or issue an SLA credit until the issue is corrected. This is just another way that we are putting the customer first and breaking the traditional carrier mold.
Invoicing will be correct the first month. If an identified billing discrepancy is not corrected by the next billing cycle, a credit in the amount of 10% of the identified item will be applied to the invoice—that’s our SimplicIT Bill Guarantee.
Carrier-agnostic solutions that offer the best carrier for your specific business objectives.
Application-aware monitoring across all network topologies and data environments proactively identifies and isolates problems that impact application performance and end-user experience across your network.
Reporting provided quarterly delivering cross-carrier comparisons with key network and application metrics.
Experienced organization with over 32 years of supporting enterprise customers.